While there is ongoing debate about whether it was the chicken or the egg that came first when it comes to creating and sustaining change there is no debate. New routines precede new outcomes. As regular readers of my blog will likely know about 5 years ago I was diagnosed with type 2 diabetes (if you’re interested you can read […]
This blog formalises the insights, ideas and opinions voiced at the Thriving Through Digital lean beer conversation held in Auckland on 6 June 2018. The specific topic that we discussed at this session was “what is success [for digital], how do you justify the investment and how do you measure impact?” You can find more information / join the group […]
It has become very trendy to trumpet the importance of failure. Many authors, and commentators are encouraging us to fail. The rationale? The only way to make progress, to change things, to innovate is to do something, most likely to do something new. When you try something new there is a chance that it won’t work out the way you […]
It’s 8.50 am and you are working on the IT help desk. You receive a panicked call from the Chief Executive’s PA. There is an executive meeting due to start in 10 minutes and she has a number of documents that she needs to print for the meeting. The problem is that the printer is not working! What do you […]