In Pursuit of Operational Excellence

| I recently wrote a blog where I outlined an epiphany I had around the need for an IT team to be operationally excellent  (the original blog can be found here).  In essence the insight was that high performing organisations have high performing IT teams and that a key characteristic…

Left Brain Leadership

| I have spent a large part of my career leading / managing teams.  I have had my moments of success and my moments of failure as a leader.  I look back at some of the things I have done in the name of leadership and cringe at my crassness…