“Forget the arduous, intellectualised number crunching and data grinding. In real life, strategy is actually very straightforward. You pick a general direction and implement like hell.” Jack Welch I love this quote. It captures so much of where I have ended up when it comes to understanding strategy. Not long after taking up my role as the CIO of The Warehouse, I […]
Research shows that high levels of engagement are associated with lower staff turnover, high levels of customer satisfaction and superior organisational performance. Conversely a lack of engagement is linked to high staff turnover and poor organisational performance. Because of this link the last decade has seen a significant level of leadership attention on improving employee engagement. Despite this, precious few […]