Change vs Progress

I think a lot about change.  Being excellent at change is critical to our ability to deliver value from IT investments and in a broader sense, it’s critical to an organisation’s ability to transition from a traditional organisation to a digital organisation.  Everybody knows this and organisations spend millions managing change.  There are thousands of books and articles written by […]

How Can We Lead Change Using What We Learnt From Covid-19

*This article captured the key points of the Lean coffee discussion held on 21 May 2020.     How do we accelerate to new business models while having to restructure? The issue: how do we accelerate our understanding of new business models while we are having to deal with the challenging operational concerns brought on by Covid-19. This was an imposed, […]

Resistance to Change (Corporate culture & IT)

This blog is a short summary of our April’s The ITP Digital Leaders Lab breakfast, a monthly leadership conversation about delivering value from your technology investments.  The format of the discussion is a short presentation by a guest speaker followed by a lean coffee style discussion  where we learn from each other and gives you plenty of opportunity to raise and engage […]

Analogue to Digital – How to Balance Old With New

This series of blogs is investigating the issues that traditional organisations, face in their journey to becoming digital organisations (in this context a traditional organisation is an organisation that was born and matured before digital was “a thing”). One of the major issues that leaders of traditional businesses face is the need to operate their dominant legacy traditional business alongside […]

The Psychology of Change: Why don’t people follow the damn process?

“We’ve invested heavily in defining and implementing good processes, practices and methods, the problem is we can’t get the people to consistently follow the process. Why is this?” I hear this lament from Service Desk Managers and ITIL SMEs about the service desk and support staff, I hear it from PMOs about Sponsors, Business Owners and Project Managers and I […]

Innovation and Change. When Leaders are the Problem.

Innovation is a hot topic around the globe at the moment and given the  tight connection between technology and innovation today it is something I am intensely interested in.  So it was with great interest that I read the following article and the full report from a few weeks back.  First things first, congratulations to Chris Paykel and James Hurman […]

The Relentless Pursuit of Sameness

“Alice: Would you tell me, please, which way I ought to go from here? The Cheshire Cat: That depends a good deal on where you want to get to. Alice: I don’t much care where. The Cheshire Cat: Then it doesn’t much matter which way you go. Alice: …So long as I get somewhere. The Cheshire Cat: Oh, you’re sure […]