High Performing IT Teams

  For those who know my Warehouse (TWL) IT story you’ll know that things were a bit bleak in the early days. I had joined TWL from Deloitte with the expectation that as a CIO my role would be to lead a team that would use IT to provide competitive advantage and create value. However, what I found when I arrived was a team in disarray and under attack. I have numerous ways of illustrating this, however my favorite is that we had 62 P1 incidents in the first 60 Read more..